Wightlink’s new Operations Director will focus on customer experience and promoting Island products. Daryl Palmer began his career as an apprentice engineer in Yorkshire then spent 20 years with Royal Mail and 11 years at Heathrow Airport in roles including Head of Operations in Terminals 1, 2 and 5.
“I am joining the company at a significant time,” Daryl says. “Wightlink’s £45million investment in a new ship and port improvements is well on track and we are forging ahead with ambitious plans to benefit visitors and Islanders alike. I want to work with colleagues to make sure our customers have a great experience, right from the moment they book with us. It needs to be part of our DNA.”
Daryl believes Wightlink’s initiative with Isle of Wight companies to showcase locally produced and supplied goods through its Wight Taste outlets will help boost the Island’s economy.
