VIP Cottages has become the first Island-based Holiday Letting Agency to be awarded the internationally recognized marque of Quality in Tourism – Quality Accredited Agency.
“We are absolutely thrilled to receive this as recognition of our commitment to offering our property owners and guests alike the highest levels of personal care and our experience,” said Debs Murphy-Latham, Managing Director of VIP Cottages.
“We have a very strong team, passionate about delivering a great holiday experience on the Island, and this recognition of our consistent approach to providing quality holiday accommodation is great news for the Island,” Debs added.
The Quality in Tourism Accreditation process rigorously assesses the policies, practices and procedures of agencies, which provide self-catering properties to customers. The Quality Accredited Agency Scheme highlights agencies that are providing a quality customer service and who focus on the customers’ needs.
VIP Cottages has a rapidly growing portfolio of quality accommodation across the Isle of Wight which is now also listed on the Visit England Self-Catering Accommodation Guide, as well as the Visit Isle of Wight website.
Debs Murphy-Latham and business partner Karen Anderson have many years combined experience in tourism and believe their attention to detail, excellent personal customer service and the properties we offer include many cottages, houses and apartments, all inspected for quality assurance.
“We pride ourselves on the service we give to our holidaymakers and endeavour to give a far more personal level of service than can be offered by the big national companies,” said Karen. She added “We operate very much as a team, and our friendly and helpful staff are very familiar with the local area and have visited all of the properties. You can be certain that we will give you the best advice to help you find the right holiday property for you.”
